Exploring interdependencies in digital supply chain transformations using gamification and visual- interactive techniques

Abstract

We report on a pilot carried out within a non-competitive consortium of multinational enterprises, whose members adopted an established digital supply chain transformations (DSCTs) maturity model framework. Often, DSCTs elements are assessed in isolation. Instead, we elicited interdependencies that occur between them, combining gamification-enabled analysis with semi-quantitative problem structuring. Our empirical contribution is still inchoate as the pilot involved few consortium members. Yet our findings suggest that linkages between DSCTs elements may redefine priority and precedence in DSCTs initiatives that exploit synergies. From a theoretical perspective, we raise awareness of interdependency in scenario planning considering the risks of misaligned investment.